New E-911 system is a 'game changer' In Jackson County Florida

Rickey Stokes

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Posted by: RStokes
Date: Sep 05 2012 6:28 PM

Jackson County E-911 Coordinator Lavon Pope is thrilled with the “next generation” system that will be coming on line as soon as national bylaws are in place so it can be turned on.

All the elements are now in place locally, she said, and the system brings vital new capabilities that could save more lives and make everything safer and faster for responding deputies and emergency personnel.

It will allow citizens to send video, pictures, text messages and e-mail minute-to-minute information to dispatchers, or to simply punch in 911 as they do now.

“It’s going to enhance law enforcement’s ability to do its job,” Pope said. “Because it is able to accept more data coming in, officers can potentially see the scene they’re coming into, it might be easier, too, for medical people, when they’re dispatched to get more specific details.”

Dispatch, law enforcement, and medical crews might be able to view a developing situation. If, for instance, someone contacts 911 about a medical event which requires CPR, and they’re caring for the ailing person on their own until EMT and Paramedics arrive, they could be coached through the CPR process if they’ve set up a video camera so dispatch can watch what’s happening in real time.

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