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911 supervisor played Netflix movie as caller sought help

Matt Boster

Viewed: 131

Posted by: Matt Boster
Date: Nov 06 2019 10:28 AM

CORAL SPRINGS, Fla. (AP) A South Florida 911 dispatch supervisor was watching “I Am Mother” on Netflix while a caller unsuccessfully tried to get help after someone shot out her car’s windshield, an internal affairs investigation found.


Records show a 34-minute delay in the June 9 call being dispatched to an officer. The victim told the South Florida SunSentinel she called back 16 minutes later and finally drove herself to the Coral Springs police station after being told an officer was on the way.


"It was a very hard situation," Guadalupe Herrera told the newspaper. "It was a drive-by shooting. My windshield was shattered. Nobody showed up."


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